Privacy Policy
At Zarshal, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website, place an order, create an account, or contact our support team.
By using the Zarshal website, you agree to the terms mentioned in this Privacy Policy.
Information We Collect
We may collect personal information when you use our website, create an account, place an order, contact us, or fill out any form on our website.
This information may include:
- Your name
- Email address
- Phone number
- Shipping address
- Billing address
- Account details
- Order details
- Product size or product preferences
- Payment-related information
- Messages, emails, or customer support conversations
We may also collect non-personal information to improve our website and customer experience.
This may include:
- Browser type
- Device type
- IP address
- Website activity
- Pages visited
- Date and time of visit
- Search terms
- Cookies and tracking data
How We Collect Your Information
Zarshal may collect your information when you:
- Place an order
- Create an account
- Contact our customer support team
- Subscribe to updates or offers
- Use our website
- Interact with our social media pages
- Fill out a form on our website
We may also collect basic technical information automatically through cookies and similar tools.
How We Use Your Information
Zarshal uses your information to provide a better, safer, and smoother shopping experience.
We may use your information to:
- Process your orders
- Deliver your products
- Contact you about your order
- Respond to your questions
- Improve our website and services
- Personalize your shopping experience
- Send updates, offers, or marketing messages
- Prevent fraud or misuse
- Manage returns, refunds, and customer support
We only use your information for business, service, and customer support purposes.
Payment Information
When you make a purchase from Zarshal, your payment may be processed through a secure third-party payment provider. Zarshal does not store your full credit card or payment details. Payment providers may collect and process your payment information securely to complete your order.
Cookies and Tracking Data
Our website may use cookies to improve your browsing experience. Cookies help us understand how customers use our website, remember preferences, improve performance, and show relevant content. You can manage or disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.
Third-Party Services
The Zarshal website may include links or connections to third-party platforms, such as payment providers, delivery services, social media platforms, analytics tools, or marketing services. These third-party services have their own privacy policies. Zarshal is not responsible for how third-party websites collect, use, or protect your information. We recommend checking their privacy policies before using their services.
Sharing Your Information
Zarshal does not sell your personal information. We may share your information only when necessary to complete a service or support your order. This may include sharing information with:
- Delivery partners
- Payment processors
- Website hosting providers
- Customer support tools
- Marketing service providers
- Legal or security authorities, if required
We only share the information needed to complete the required service.
Marketing Messages
If you subscribe to Zarshal updates or offers, we may send you promotional emails, SMS, WhatsApp messages, or marketing updates. You can unsubscribe from marketing messages at any time by using the unsubscribe option or contacting us. Please note that order-related messages may still be sent even if you unsubscribe from marketing updates.
Data Security
We take reasonable steps to protect your personal information. Zarshal uses security measures to help protect your data from unauthorized access, misuse, loss, or disclosure. However, no online system is completely secure. Any information you share with us is provided at your own risk.
Children’s Privacy
Zarshal does not knowingly collect personal information from children under the age of 13. If we find that we have collected personal information from a child without proper consent, we will take steps to remove it.
Your Account Information
If you have an account on the Zarshal website, you may be able to view, update, or delete some of your personal details. This may include:
- Name
- Email address
- Password
- Shipping address
- Billing address
If you need help updating or removing your information, you can contact us through our website contact page.
Privacy Policy Updates
Zarshal may update this Privacy Policy from time to time. Any changes will be posted on this page. We recommend checking this page regularly to stay updated.
Contact Us
If you have any questions about this Privacy Policy or how your information is collected, used, or protected, please contact us through our website contact page.